Privacy Policy

1. Who We Are

This Privacy Policy applies to Moorhead Concrete ("we," "us," or "our"), a concrete contractor based in Moorhead, MN. Our website is located at moorheadconcrete.com. If you have questions about this policy, you can reach us at info@moorheadconcrete.com.

2. Information We Collect

We collect information in two ways: information you give us directly, and information collected automatically when you use our website.

Information You Provide

When you fill out a contact or estimate request form on our website, we collect the information you enter - this may include your name, phone number, email address, property address, and a description of the project you are inquiring about. We only collect what you choose to share.

Information Collected Automatically

When you visit our website, standard web technologies may automatically collect certain data, including your IP address, browser type, the pages you view, the time and date of your visit, and the referring URL (the page you came from before visiting ours). This data is collected through cookies and similar technologies and may be processed by third-party analytics tools such as Google Analytics.

3. Cookies and Tracking Technologies

Our website uses cookies - small text files stored on your device - to help the site function and to understand how visitors use it. Cookies do not contain personal information on their own, but they can be used to recognize your browser across visits.

You can instruct your browser to refuse all cookies or to alert you when cookies are being sent. If you do this, some parts of the website may not function correctly. Most browsers also allow you to delete cookies that have already been stored.

4. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests, questions, and messages
• Schedule and coordinate concrete projects you have requested
• Send you information relevant to your inquiry, such as appointment confirmations
• Understand how visitors use our website so we can improve it
• Comply with applicable laws and legal obligations

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We do not use your information to send unsolicited commercial email.

5. How We Share Your Information

We do not sell or rent your personal information. We may share your information only in the following limited circumstances:

• Service providers: We use third-party tools to operate our website and manage form submissions, including form hosting services. These providers process your data only as needed to deliver those services.
• Analytics: We use analytics tools such as Google Analytics to understand site usage. These tools collect anonymized, aggregated data about how visitors interact with our website.
• Legal requirements: We may disclose your information if required to do so by law or in response to a valid legal process.

6. Data Retention

We retain the information you submit through our contact forms for as long as is reasonably necessary to respond to your inquiry, complete any project you have requested, and fulfill our legal and business record-keeping obligations. Automatically collected analytics data is retained according to the data retention settings of the analytics platform in use. If you would like us to delete your information, please contact us using the details in Section 9 of this policy.

7. Data Security

We take reasonable technical and organizational measures to protect the information we hold from unauthorized access, disclosure, alteration, or destruction. Our website is served over HTTPS. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

8. Your Rights

Depending on where you are located, you may have rights regarding your personal information. These may include the right to:

• Request access to the personal information we hold about you
• Request that we correct inaccurate or incomplete information
• Request that we delete your personal information
• Opt out of any marketing communications from us

To exercise any of these rights, please contact us at info@moorheadconcrete.com. We will respond to your request within a reasonable timeframe.

9. Contact Us About Privacy

If you have questions, concerns, or requests related to this Privacy Policy or the way we handle your personal information, please reach out to us:

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with an updated effective date. We encourage you to review this page periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.